Frequently Asked Questions.
Here are some common questions about Crazy Soaps and Things LLC.
Do you use and sythetic fragrances or colors in your soaps?
How long does it take you to ship my order?
Where do you ship to?
What is your minimum order quantity?
What if there is something wrong with the item?
Contact us within 30 days of ordering and we will either replace it or refund your money.
Do you have a store I can visit?
No. We do not have a physical store but you can visit us at South of the James Farmers’ Market on Saterdays in Richmond, Virginia if you would like to see our products in person.
Are all the products handmade?
Yes. All our products are handmade by our owner, Jennifer Ponton, in small batches with quality ingredients.